About Us

Built on Vancouver Island.
For Vancouver Island.

We are not a tech startup chasing venture capital. We are senior software engineers who chose to live here and help local businesses compete with software that actually fits.

Why We Exist

In 2020, we watched a Nanaimo manufacturer lose a $200,000 contract because their quote took 3 days to generate. Their competitor answered in 2 hours.

The manufacturer had been in business for 35 years. Their product was better. Their people were experienced. But their process was invisible to the buyer.

That is why NLP Software Services exists. We build custom software that makes Island businesses as fast, visible, and efficient as their Lower Mainland competitors—without forcing them into enterprise tools that do not fit.

We are not Shopify. We are not Salesforce. We are the team you call when those tools fail to match how your business actually works.

What Makes Us Different

  • We say no to projects we cannot deliver excellently
  • We quote fixed prices, not open-ended hourly billing
  • We demo working software every two weeks—no surprises
  • We warranty our work for 90 days after launch
  • We are local: same timezone, same weather, same ferry delays
  • We understand BC business context: WorkSafe, ICBC, tenancy law

How We Work

Business Logic First

We start by understanding your operation, not by picking trendy technology. Code is useless if it does not solve the right problem.

Local Relationships

We are on Vancouver Island. Same timezone, same community, same understanding of Island business culture. We can drive to your office.

Senior Engineers Only

No junior developers learning on your dime. Every project is led by engineers with 8+ years of experience building production systems.

Post-Launch Accountability

We do not disappear after launch. Every project includes 90 days of warranty support, and our retainers keep us available for years.

Who You'll Work With

Small team. Senior skills. Local presence.

Jose Osses

Founder & Lead Engineer

12 years building enterprise software. Former technical lead at Coastal Logic, a Victoria-based dev shop serving forestry and manufacturing clients across BC. Specializes in workflow automation and systems integration for Vancouver Island businesses.

Nanaimo, BC

Alex Chen

Senior Full-Stack Engineer

10 years in React, Node.js, and PostgreSQL. Previously built inventory and dispatch platforms for marine logistics and building supply companies on the Island. Expert in API integrations and real-time data systems.

Duncan, BC

Jordan Miller

Product Designer

8 years designing B2B software for North American SMBs. Focus on making complex industrial workflows feel simple. Previously led design at a Vancouver-based SaaS startup serving the construction vertical.

Victoria, BC

Where We Work

We are based on Vancouver Island and primarily serve businesses here. We understand the local market, regulations, and relationships.

Nanaimo — Primary base
Duncan, Victoria, Courtenay, Campbell River
Port Alberni, Parksville, Qualicum Beach, Comox
Typical Response Times
  • Initial inquiry: 2 business hours
  • Discovery call scheduled: Within 3 days
  • Proposal delivered: 5 days after discovery
  • Project kickoff: Within 7 days of signature
  • Emergency support (retainer clients): Same day

Ready to Meet?

We offer a free 30-minute strategy call. We'll audit your current setup and tell you honestly whether custom software makes sense—or whether an off-the-shelf tool is the better answer.

Book a Free Strategy Call